Customer Service

FREE Delivery in Franklin County and Frankfort Kentucky on all Medical Equipment
Delivery available in Franklin County and Frankfort Kentucky on all Prescriptions
Drive Thru Pharmacy
24 hour emergency service
Evaluation of client for specialized products
Evaluation of client's home for wheelchair accessibility
Evaluation of client's workplace for wheelchair accessibility
Evaluation of client's feasibility for wheelchair transport
Time and travel to secure proper documentation for patient
Labor for warranty repair of defective products
Pick-up and delivery of product
Monitoring use of product
Billing of primary or secondary payer sources
Rework of denied claims
Follow-up with physicians (progress and compliance)
User compliance reports
Product and technology training for physicians and therapists
In-store health clinics (blood pressure, respiratory, glucose, etc.)
Cleaning of equipment
Loaner products while client's product is in for service
Provide oxygen conserving devices for client's ease of portability of O2
Providing equipment in special cases prior to being able to bill for them
Custom Compounding Prescriptions: PCCA
Fitting for Diabetic Shoes
Fitting for Support Hosiery and Braces
Immunizations for Zostovax, Flu, Pneumonia, and Hepatitis
Repair and Service on most Home Medical Equipment